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HOSPITALITY
TRAINING
Certifying
Employees & Promoting
Arkansas
On May
19th, 20 participants benefited from presenter-
Kristine Puckett's expertise at the annual
Hospitality Training and Certification. Ms. Puckett
instructed the participants on beneficial guest
services which enhance the customer's experience
and bring repeat customers to the
business.
Astoundingly,
"68% of customers don't come back because of an
attitude of indifference or rudeness toward the
customer by the owner, manager, or some employee."
This is such an important detail to keep in mind,
especially because you and I are customers
everywhere except for work. It is essential to
practice an attitude that fortifies the experience
and builds trust with your
customers.
A main
goal of the training is "to help instill community
and self-pride in Arkansas' work force," as
mentioned by Ms. Puckett. Part of that pride is
displayed to guests when we can properly answer to
the question "How do I get around to…?" Every
employee should be knowledgeable on "distances,
major routes, and landmarks." Be attentive to
details when directing customers, and remember your
Clarksville-Johnson County Chamber of Commerce has
maps and other resources at no cost.
The
annual Hospitality Training is a no-cost event to
the public, hosted by Ms. Nancy Rogers of the
Hampton Inn, and the Clarksville-Johnson County
Chamber of Commerce. It is a required event for
approval of the Arkansas Community of Excellence
Certification for Johnson County.
Ms.
Kristine Puckett is a leading member of the
Arkansas Department of Parks and Tourism. This last
month she actively engaged in promoting Arkansas in
coordination with the Travel Industry Association
of America, the U.S. Department of Commerce Office
of Travel and Tourism Industries, and the World
Tourism Organization in See America Week &
National Tourism Week.
June
Calendar
of Events
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Date
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Event
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Time
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3-4
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Stran
Smith Calf Roping School - Foothills Arena
(Info 479-497-2688)
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10
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Ambassador's
Meeting - U of O
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11am
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11
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Green
County Team Penning Finals - Foothills
Arena (Info 479-497-2688)
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14
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World
Famous, Glenn Miller Orchestra - CHS Fine
Arts Building
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8-10pm
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15
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Chamber
Board Meeting - U of O
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11am
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15
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Chamber
Luncheon - U of O Presiden't Dining
Room
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Noon
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21
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Central
Business District Meeting - Chamber
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Noon
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July
Calendar of Events Advance:
July 12. U OF A Marketing Tech for Small
Business. 5:30-8:30pm. Marvin Vinsen
Multi-Purpose Building. $25 per peson.
July 21-24. 64th Annual Johnson County Peach
Festival. Town Square. Princess Elberta Pageant
and Miss Arkansas preliminary pageants. Peach
cobbler , peach jam , and peach jelly conest. Peach
spitting contests, bicycle obstacle course,
horseshoe pitching contests, and more! Free
admission. Pageants $6. Contact Ken Medeiros, Tel
479-754-9152. Website
jocopeachfestival.8m.com.
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Here's
another reason to celebrate, Johnson County is
approved for the
ACE
ENERGY EFFICIENCY GRANT
This
past March the combining efforts by the Chamber of
Commerce and Mike Jacobs, County Judge, resulted in
a $6000.00 ACE Energy Efficiency Grant for Johnson
County. Proceeds will be used in part "to replace
the third floor windows in the Johnson County Court
House," wrote Mike Jacobs, County Judge on the
application. Benefits from this project include a
more comfortable environment for those who
regularly visit the Court House premises, and
participate in activities ranging from community
meetings and property assessments to blissful
marriage. Estimates predict a 30% annual energy
savings for the Court House, and a better working
environment.
Being
an "ACE" Certified County allows us to be
privileged with such opportunities. Since 2000
community leaders have researched ways our
community can become better educated in energy
efficiency, and have dynamically managed energy
funds. However, we receive these grants because
members like you are engaged in the economic
development of our community and leaders notice
this difference. Congratulations!
Foothills
Arena
June
Schedule
Stran
Smith Calf Roping School June 3-4
Green Country Tream Penning Finals
June 11
Call
497-2688 for times and details website:
tangleshoe.com
New
Members Highlight
Curves
Owner Kelsey Bardwell
1118 Rogers
Phone 870-365-0044
Furniture & Appliances Now
Store Mng. Glen Smith
1003 Rogers
Phone 479-705-9090
www.fanrto.com
Rainbow Stone Company
Owner Carroll Hamilton
Phone 479-938-7134
www.rainbowstone.net
Dates to
Remeber:
June 14
FLAG
DAY
June 19
FATHER'S
DAY
June 21
FIRST
DAY OF SUMMER
University
of the Ozarks
Class
of 2005
This past
May 14th the University of the Ozarks conferred
degrees to the largest graduating class since 1991.
A total of 129, Class of 2005 seniors received
degrees at the 171st Commencement
ceremony. Mr. Paul Greenberg, editor for the
Arkansas Democrat-Gazette and a Pulitzer Price
winning journalist, honored the class with an
inspirational and realistic speech. University of
the Ozarks President, Dr. Rick Niece always finds
the day as one of great joy and sorrow, but is
comforted with confidence that many accomplishments
are in store for his graduates.
Arkansas
students who received "Who's Who" nominations
include:
Diana
Confer, a junior communications major from
Harrison, Ark.
Elizabeth
Drye, a senior political science major from Rison,
Ark.
Christina
DuCharme, a junior biology major from Waldron,
Ark.
Ross
Halsted, a senior biology major from Harrison,
Ark.
David
Hamilton, a sophomore physical education major from
Mulberry, Ark.
Brett Hays,
a junior political science major from Little
Rock
Brian
Heckmann, a junior marketing major from Little
Rock
Adam Ivy, a
junior political science major from Mountain View,
Ark.;
Lori Moon,
a junior business administration major from
Springdale, Ark.
Kari
Overton, a junior marketing major from Lowell,
Ark.
Sean Pratt,
a junior mathematics major from Conway,
Ark.
Victoria
Sayarath, a junior biology major from Van Buren,
Ark.
Kayla
Sparks, a senior English major from Waldron,
Ark.
Matt Stagg,
a senior business administration major from North
Little Rock
Kendall
Wagner, a junior biology
major from Waldron, Ark.
Amie White, a senior environmental
studies major from Clarksville, Ark
Clarksville-Johnson
County
Chamber
of Commerce
101 North
Johnson Street
Clarksville, Arkansas 72830
Phone 479-754-2340
Email: cjccofc@centurytel.net
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2005
Executive
Committee
Freeman
Wish - President
Darrell Williams- 1st Vice President
Max Slaughter- 2nd Vice President
Janice Joyce - Sec/Treasurer
Matt Wylie - Immediate Past Pres.
Government/Schools
Judge
Mike Jacobs - Johnson County
Mayor Billy Helms - Clarksville
Mayor Dan Rowe - Knoxville
Beverly Wagner - Lamar
Mayor Deborah Marvel - Coal Hill
Dr. Rick Niece - Schools
Board
of Directors
Chris Allen - Sara Lee Hosiery
Edward Anderson - Individual
Dorinda Edmisten-Ozark Rape Crisis Center
Mark Estelle - Wal-mart DC 6082
Van Hill - Individual
Robbie Jackson - East Mt. Zion Trinity Baptist
Betty Killough - Tyson Foods, Inc.
Sondra McKelvey - Individual
Jim Pat Mills - Mills Oil Company
Jackie Nowotny - First Security Bank
Max Slaughter - Johnson Chevrolet
Steven Sosebee - Simmons First Bank
Denton Tumbleson - Simmons First Bank
Doug Wharton - C21 Commercial Real Estate
Darrell Williams - U of O
Freeman Wish - Mazzio's Pizza
Ron Collins - Regions Bank
Iva Nell Gibbons - Gibbons Law Office
Burt Heil - Baldor Electric
Julie Kersey - Julie's Perks
Adele Jacobs - King & Jacobs
Reba Pridgin - Individual
Don Stimpson - First Arkansas Valley Bank
Bruce Wilson - Individual
Sherry Boen - Individual
Executive Director
Vicki Lyons
New
& Renewing Members
*Foothills
Arena
*The Salvation Army
*Clarksville Classifieds
Clarksville Convalescent Home
Rainbow Stone Company
Cyber Creek Design
Arvest
Cary Jackson, SA
Andrea Jackson, SA
Arkansas River Valley Dentistry
Sara Lee
Cox Communications
Tyson
Parker Animal Clinic
Penmac
Simmons First Bank
National Home Centers
King & Jacobs
Sharon Barto, SA
Phil Taylor Insurance
A to Z Plumbing
US Forrest Service
Grace Lutheran Church
Birch Tree Communities
First Presbyterian Church
Johnson County Tobacco Coalition
Friendship Community Care
Serendipity
Centurytel
Arkansas Digital
Mid South Roller
Johnson Chevrolet
Family Shoe Store
Dependable Air
Whitson Morgan Motor Company
Betty Carpenter
Doug Wharton, SA
Russell Lyons
Carol Martin
Johnson County Surgery Clinic
First United Methodist Church
Gibbons Law Office
United Country All Star Real Estate
Marilyn's Fashions
Johnson County Title
Coldwell Banker Ken Stall & Associates
Clarksville Lions Club
Arkansas Western Gas
River Valley United Way
Clarksville Public Schools
Peach Pickin Paradise
Razorback Radio
Ruby Vaught
Johnson County Community Foundation
Kentucky Fried Chicken
Arkansas Cycle Works
Bruce Wilson
Morgan's Fashions
Acme Brick
Clarksville Refrigerated Lines, Ltd.
Len Bradley
Bright Harvest Sweet Potato Company
Alltime Family Fitness
Leta Reames, SA
Cecil Hardware
Visiting Nurses Agency
Dept. Of Human Services
Wal-Mart Stores, Inc.
Clarksville Country Club
Master Printing
Baldor
Russellville Printing
Spadra Waterfront Marina
Kelly Services
Jim Pat Mills
Dale Carnegie Training
John C. Frost
Hideaway Meadows
The Catfish House
Patterson Oil Company
Humane Society of Johnson Co.
Nite Lite Outdoors
Nancy Hill
State Farm Insurance
Kimberly Spicer
Wal-Mart Distribution
Group W Ins.
Johnson Co. Extension Service
Next Generation Preschool
Kelly Rentals
Ozark Highland Store
Hall Eye Care
Rocky Hill Real Estate
Nowotny Service
Teeter's Drug Store
Irene White
Ashby's Runway
Harvest Foods
Carma Graphix
Western Auto
Super 8 Motel
Community Service Inc.
K & G Handyman Service
Mazzio's Pizza
Posey Printing
A list of all members is available at no cost to
members. Request your updated list today. Your
visit is welcome!
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