On May 19th, 20 participants benefited from presenter- Kristine Puckett's expertise at the annual Hospitality Training and Certification. Ms. Puckett instructed the participants on beneficial guest services which enhance the customer's experience and bring repeat customers to the business.

Astoundingly, "68% of customers don't come back because of an attitude of indifference or rudeness toward the customer by the owner, manager, or some employee." This is such an important detail to keep in mind, especially because you and I are customers everywhere except for work. It is essential to practice an attitude that fortifies the experience and builds trust with your customers.

A main goal of the training is "to help instill community and self-pride in Arkansas' work force," as mentioned by Ms. Puckett. Part of that pride is displayed to guests when we can properly answer to the question "How do I get around to…?" Every employee should be knowledgeable on "distances, major routes, and landmarks." Be attentive to details when directing customers, and remember your Clarksville-Johnson County Chamber of Commerce has maps and other resources at no cost.

The annual Hospitality Training is a no-cost event to the public, hosted by Ms. Nancy Rogers of the Hampton Inn, and the Clarksville-Johnson County Chamber of Commerce. It is a required event for approval of the Arkansas Community of Excellence Certification for Johnson County.

Ms. Kristine Puckett is a leading member of the Arkansas Department of Parks and Tourism. This last month she actively engaged in promoting Arkansas in coordination with the Travel Industry Association of America, the U.S. Department of Commerce Office of Travel and Tourism Industries, and the World Tourism Organization in See America Week & National Tourism Week.

Date	Event	Time
3-4	Stran Smith Calf Roping School - Foothills Arena (Info 479-497-2688)
10	Ambassador's Meeting - U of O	11am
11	Green County Team Penning Finals - Foothills Arena (Info 479-497-2688)
14	World Famous, Glenn Miller Orchestra - CHS Fine Arts Building	8-10pm
15	Chamber Board Meeting - U of O	11am
15	Chamber Luncheon - U of O Presiden't Dining Room	Noon
21	Central Business District Meeting - Chamber	Noon

July 12. U OF A Marketing Tech for Small Business. 5:30-8:30pm. Marvin Vinsen Multi-Purpose Building. $25 per peson.

July 21-24. 64th Annual Johnson County Peach Festival. Town Square. Princess Elberta Pageant and Miss Arkansas preliminary pageants. Peach cobbler , peach jam , and peach jelly conest. Peach spitting contests, bicycle obstacle course, horseshoe pitching contests, and more! Free admission. Pageants $6. Contact Ken Medeiros, Tel 479-754-9152. Website jocopeachfestival.8m.com.

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This past March the combining efforts by the Chamber of Commerce and Mike Jacobs, County Judge, resulted in a $6000.00 ACE Energy Efficiency Grant for Johnson County. Proceeds will be used in part "to replace the third floor windows in the Johnson County Court House," wrote Mike Jacobs, County Judge on the application. Benefits from this project include a more comfortable environment for those who regularly visit the Court House premises, and participate in activities ranging from community meetings and property assessments to blissful marriage. Estimates predict a 30% annual energy savings for the Court House, and a better working environment.

Being an "ACE" Certified County allows us to be privileged with such opportunities. Since 2000 community leaders have researched ways our community can become better educated in energy efficiency, and have dynamically managed energy funds. However, we receive these grants because members like you are engaged in the economic development of our community and leaders notice this difference. Congratulations!

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Foothills Arena
June Schedule
Stran Smith Calf Roping School June 3-4

Green Country Tream Penning Finals
June 11

Call 497-2688 for times and details website: tangleshoe.com

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New Members Highlight

Curves
Owner Kelsey Bardwell
1118 Rogers
Phone 870-365-0044

Furniture & Appliances Now
Store Mng. Glen Smith
1003 Rogers
Phone 479-705-9090
www.fanrto.com

Rainbow Stone Company
Owner Carroll Hamilton
Phone 479-938-7134
www.rainbowstone.net
                  

This past May 14th the University of the Ozarks conferred degrees to the largest graduating class since 1991. A total of 129, Class of 2005 seniors received degrees at the 171^st Commencement ceremony. Mr. Paul Greenberg, editor for the Arkansas Democrat-Gazette and a Pulitzer Price winning journalist, honored the class with an inspirational and realistic speech. University of the Ozarks President, Dr. Rick Niece always finds the day as one of great joy and sorrow, but is comforted with confidence that many accomplishments are in store for his graduates.

Arkansas students who received "Who's Who" nominations include:

Diana Confer, a junior communications major from Harrison, Ark.

Elizabeth Drye, a senior political science major from Rison, Ark.

Christina DuCharme, a junior biology major from Waldron, Ark.

Ross Halsted, a senior biology major from Harrison, Ark.

David Hamilton, a sophomore physical education major from Mulberry, Ark.

Brett Hays, a junior political science major from Little Rock

Brian Heckmann, a junior marketing major from Little Rock

Adam Ivy, a junior political science major from Mountain View, Ark.;

Lori Moon, a junior business administration major from Springdale, Ark.

Kari Overton, a junior marketing major from Lowell, Ark.

Sean Pratt, a junior mathematics major from Conway, Ark.

Victoria Sayarath, a junior biology major from Van Buren, Ark.

Kayla Sparks, a senior English major from Waldron, Ark.

Matt Stagg, a senior business administration major from North Little Rock

Kendall Wagner, a junior biology
major from Waldron, Ark.

Amie White, a senior environmental
studies major from Clarksville, Ark

2005

Executive Committee
Freeman Wish - President
Darrell Williams- 1st Vice President
Max Slaughter- 2nd Vice President
Janice Joyce - Sec/Treasurer
Matt Wylie - Immediate Past Pres.

Government/Schools
Judge Mike Jacobs - Johnson County
Mayor Billy Helms - Clarksville
Mayor Dan Rowe - Knoxville
Beverly Wagner - Lamar
Mayor Deborah Marvel - Coal Hill
Dr. Rick Niece - Schools

Board of Directors

Chris Allen - Sara Lee Hosiery
Edward Anderson - Individual
Dorinda Edmisten-Ozark Rape Crisis Center
Mark Estelle - Wal-mart DC 6082
Van Hill - Individual
Robbie Jackson - East Mt. Zion Trinity Baptist
Betty Killough - Tyson Foods, Inc.
Sondra McKelvey - Individual
Jim Pat Mills - Mills Oil Company
Jackie Nowotny - First Security Bank
Max Slaughter - Johnson Chevrolet
Steven Sosebee - Simmons First Bank
Denton Tumbleson - Simmons First Bank
Doug Wharton - C21 Commercial Real Estate
Darrell Williams - U of O
Freeman Wish - Mazzio's Pizza 
Ron Collins - Regions Bank
Iva Nell Gibbons - Gibbons Law Office
Burt Heil - Baldor Electric
Julie Kersey - Julie's Perks
Adele Jacobs - King & Jacobs
Reba Pridgin - Individual
Don Stimpson - First Arkansas Valley Bank
Bruce Wilson - Individual
Sherry Boen - Individual 
                  
    Executive Director           
          Vicki Lyons  

*Foothills Arena
*The Salvation Army
*Clarksville Classifieds
Clarksville Convalescent Home
Rainbow Stone Company
Cyber Creek Design
Arvest
Cary Jackson, SA
Andrea Jackson, SA
Arkansas River Valley Dentistry
Sara Lee
Cox Communications
Tyson
Parker Animal Clinic
Penmac
Simmons First Bank
National Home Centers
King & Jacobs
Sharon Barto, SA
Phil Taylor Insurance
A to Z Plumbing
US Forrest Service
Grace Lutheran Church
Birch Tree Communities
First Presbyterian Church
Johnson County Tobacco Coalition
Friendship Community Care
Serendipity
Centurytel
Arkansas Digital
Mid South Roller
Johnson Chevrolet
Family Shoe Store
Dependable Air
Whitson Morgan Motor Company
Betty Carpenter
Doug Wharton, SA
Russell Lyons
Carol Martin
Johnson County Surgery Clinic
First United Methodist Church
Gibbons Law Office
United Country All Star Real Estate
Marilyn's Fashions
Johnson County Title
Coldwell Banker Ken Stall & Associates
Clarksville Lions Club
Arkansas Western Gas
River Valley United Way
Clarksville Public Schools
Peach Pickin Paradise
Razorback Radio
Ruby Vaught
Johnson County Community Foundation
Kentucky Fried Chicken
Arkansas Cycle Works
Bruce Wilson
Morgan's Fashions
Acme Brick
Clarksville Refrigerated Lines, Ltd.
Len Bradley
Bright Harvest Sweet Potato Company
Alltime Family Fitness
Leta Reames, SA
Cecil Hardware
Visiting Nurses Agency
Dept. Of Human Services
Wal-Mart Stores, Inc.
Clarksville Country Club
Master Printing
Baldor
Russellville Printing
Spadra Waterfront Marina
Kelly Services
Jim Pat Mills
Dale Carnegie Training
John C. Frost
Hideaway Meadows
The Catfish House
Patterson Oil Company
Humane Society of Johnson Co.
Nite Lite Outdoors
Nancy Hill
State Farm Insurance
Kimberly Spicer
Wal-Mart Distribution
Group W Ins.
Johnson Co. Extension Service
Next Generation Preschool
Kelly Rentals
Ozark Highland Store
Hall Eye Care
Rocky Hill Real Estate
Nowotny Service
Teeter's Drug Store
Irene White
Ashby's Runway
Harvest Foods
Carma Graphix
Western Auto
Super 8 Motel
Community Service Inc.
K & G Handyman Service
Mazzio's Pizza
Posey Printing

A list of all members is available at no cost to members. Request your updated list today. Your visit is welcome!